Jazz for Service Management 1.1.2 中定义的新用户无法访问 Tivoli Common Reporting

Posted 2023-05-08

【中文标题】Jazz for Service Management 1.1.2 中定义的新用户无法访问 Tivoli Common Reporting

【英文标题】：New users defined in Jazz for Service Management 1.1.2 cannot access Tivoli Common Reporting

【发布时间】：2017-06-28 13:41:34

【问题描述】：

我在 Jazz for Service Management 1.1.2 中定义了新用户，但无法访问 Tivoli Common Reporting。有人可以帮忙吗？

【参考方案1】：

尝试执行以下步骤：

1.  Log into JazzSM portal (ex: smadmin user)
2.  Click on Reporting->Common Reporting
3.  Click on Launch->Administration
4.  Click on Security tab
5.  Click on Cognos directory
6.  Select Authors and then go to set properties
7.  Click on Members tab
8.  Click on Add link
9.  Click on VMMProvider
10. Click on Search link
11. Search for new users/groups and add them into Selected entries
12. Again click on Directory
13. Click on Cognos
14. Select "All authenticated users" group and add into Selected entries
15. Click Ok
16. Log out from JazzSM portal and re-login with new user
17. Open Reporting->Common Reporting.

如果您无法按照步骤 1 中链接的过程中的要求显示“启动”>“管理”菜单，请参阅 http://www-01.ibm.com/support/docview.wss?uid=swg21514429 中记录的说明