2647673 - HANA Installation Failure with signal 11 core dumped

Posted 2020-11-24 weikui

Symptom

HANA 2.0 SPS03 installation using hdblcmgui failed due to the below error message.

[Error]

/usr/sap/HDD/HDB00/exe/hdbnsutil call failed
Program /usr/sap/HDD/HDB00/exe/hdbnsutil terminated with error: signal 11 core dumped
Installation of SAP HANA Database failed
Installation failed
error installing
Cannot create Instance
Cannot create instance
Cannot create initial topology

Environment

• HANA 2.0 SPS03
• IBM Power platform
• LINUX SLES12 SP3
• Kernel version : 4.4.73

Reproducing the Issue

1.  Install HANA2.0 with SLES12 SP3 (kernel version is less than 4.4.120-94.17.1)
2.  Install failed with the error message

Cause

The installation of HANA doesn‘t meet prerequisite of kernel in SLES SPS3.

Resolution

You should meet the prerequisites when you install HANA DB.

      SLES12 SP3 Linux kernel upgrade
      - Please upgrade the Linux kernel to version 4.4.120-94.17.1 or newer.

See Also

1. Associated KBAs

     1) 2640207 - Wrong Installation Media for SAP HANA 2.0 Revision 030.00 (SPS03) Containing Version 2.00.030.00.1522210459
     2) 2205917 - SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12

Keywords

 HANA, Install, Installation failed, Cannot create Instance, Cannot create initial topology, nameserver not responding