Zabbix4.4 启动失败的分析与解决 | 运维进阶

Posted 2021-05-01 twt企业IT社区

【作者】泊涯，公司分部测试经理，集团公司技术专家成员之一，目前主要在客户现场做银行系统的性能诊断分析优化和测试管理工作。

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Zabbix是基于WEB界面提供分布式系统监视以及网络监视功能的企业级开源解决方案，能监视各种网络参数，保证服务器系统的安全运营；并提供灵活的通知机制以让系统管理员快速定位/解决存在的各种问题。

做为开源用户的支持者，我们大部分环境用的软件包含监控软件、数据库、集成应用、操作系统等都是用开源的，例如CentOS、PG、Zabbix、OpenShift等，这些开源技术在成熟度上虽然不错，但是安装软件有时比较麻烦，例如CentOS的安全开关，默认情况下会导致我们在安装OpenShift、Zabbix等时失败，而错误日志提示往往与实际相隔十万三千里，但是有经验的工程师在安装完系统后会有意识性的去修改配置，避免不必要的问题。本文介绍了相关问题的处理方法。

问题：

在安装配置好zabbix后无法正常启动，原因是SELINUX设置问题导致启动失败。

故障分析：

[root@localhost zabbix]# systemctl start zabbix-server.service

Job for zabbix-server.service failed because a configured resource limit was exceeded. See "systemctl status zabbix-server.service" and "journalctl -xe" for details.

[root@localhost zabbix]# journalctl -xe

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

-- Unit zabbix-server.service has begun starting up.

1月 07 15:21:17 localhost.localdomain systemd[1]: PID file /run/zabbix/zabbix_server.pid not readable (yet?) after start.

1月 07 15:21:17 localhost.localdomain systemd[1]: zabbix-server.service never wrote its PID file. Failing.

1月 07 15:21:17 localhost.localdomain systemd[1]: Failed to start Zabbix Server.

-- Subject: Unit zabbix-server.service has failed

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

-- Unit zabbix-server.service has failed.

-- The result is failed.

1月 07 15:21:17 localhost.localdomain systemd[1]: Unit zabbix-server.service entered failed state.

1月 07 15:21:17 localhost.localdomain systemd[1]: zabbix-server.service failed.

1月 07 15:21:17 localhost.localdomain polkitd[804]: Unregistered Authentication Agent for unix-process:6787:8831344 (system bus name

1月 07 15:21:24 localhost.localdomain polkitd[804]: Registered Authentication Agent for unix-process:6797:8832061 (system bus name :

1月 07 15:21:27 localhost.localdomain systemd[1]: zabbix-server.service holdoff time over, scheduling restart.

1月 07 15:21:27 localhost.localdomain systemd[1]: Starting Zabbix Server...

-- Subject: Unit zabbix-server.service has begun start-up

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

-- Unit zabbix-server.service has begun starting up.

1月 07 15:21:27 localhost.localdomain systemd[1]: PID file /run/zabbix/zabbix_server.pid not readable (yet?) after start.

1月 07 15:21:27 localhost.localdomain systemd[1]: zabbix-server.service never wrote its PID file. Failing.

1月 07 15:21:27 localhost.localdomain systemd[1]: Failed to start Zabbix Server.

-- Subject: Unit zabbix-server.service has failed

-- Defined-By: systemd

-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

-- Unit zabbix-server.service has failed.

-- The result is failed.

1月 07 15:21:27 localhost.localdomain systemd[1]: Unit zabbix-server.service entered failed state.

1月 07 15:21:27 localhost.localdomain systemd[1]: zabbix-server.service failed.

1月 07 15:21:27 localhost.localdomain polkitd[804]: Unregistered Authentication Agent for unix-process:6797:8832061 (system bus name

lines 1907-1944/1944 (END)

Last login: Tue Jan 7 23:24:43 2020 from 10.100.81.67

查看 zabbix 日志分析：

发现日志提示权限问题：

5966:20200107:145500.376 using configuration file: /etc/zabbix/zabbix_server.conf

5966:20200107:145500.376 cannot set resource limit: [13] Permission denied

5966:20200107:145500.376 cannot disable core dump, exiting...

5976:20200107:145506.314 Starting Zabbix Server. Zabbix 4.4.4 (revision 3131fdac04

故障处理：

优化修改SELINUX=disabled

[root@localhost selinux]# vi config

This file controls the state of SELinux on the system.

SELINUX= can take one of these three values:

enforcing - SELinux security policy is enforced.

permissive - SELinux prints warnings instead of enforcing.

disabled - No SELinux policy is loaded.

SELINUX=disabled

SELINUXTYPE= can take one of three two values:

targeted - Targeted processes are protected,

minimum - Modification of targeted policy. Only selected #processes are protected.

mls - Multi Level Security protection.

SELINUXTYPE=targeted

重新启动：

[root@localhost ~]# systemctl start zabbix-server.service

[root@localhost ~]# systemctl status zabbix-server.service

● zabbix-server.service - Zabbix Server

Loaded: loaded (/usr/lib/systemd/system/zabbix-server.service; disabled; vendor preset: disabled)

Active: active (running) since 二 2020-01-07 15:26:56 CST; 6s ago

Process: 1529 ExecStart=/usr/sbin/zabbix_server -c $CONFFILE (code=exited, status=0/SUCCESS)

Main PID: 1531 (zabbix_server)

CGroup: /system.slice/zabbix-server.service

└─1531 /usr/sbin/zabbix_server -c /etc/zabbix/zabbix_server.conf

1月 07 15:26:56 localhost.localdomain systemd[1]: Starting Zabbix Server...

1月 07 15:26:56 localhost.localdomain systemd[1]: zabbix-server.service: Supervising process 1531 which is not our child. ...exits.

1月 07 15:26:56 localhost.localdomain systemd[1]: Started Zabbix Server.

Hint: Some lines were ellipsized, use -l to show in full.

[root@localhost ~]#

至此，问题已经得到解决。

总结：

最后要提醒各位同行，一般在安装一些开源软件，如mysql、POSTGRES、zabbix、openshift等，在安装前先检查下系统对应版本是否与需安装的软件兼容性、在检查下下，防火墙、安全等是否开启，如下：

1、iptables开启和关闭；

2、SELinux开启和关闭；

3、CentOS 6和CentOS 7 firewalld防火墙的开与关等。

原题：zabbix4.4 启动失败分析

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