佳信移动客服的接入

Posted 2023-02-26 phyLearn

最近由于业务需求，需要接入佳信的移动客服，但是因为佳信是一家开始不久的公司，所以在文档和博客数都比较欠缺。所以希望记录下来为自己以后开发或者有需要的人参考。
采用的时佳信SDK2.1.1，可以上官网下载。但是SDK集成度不够，有些必要的文件在SDK并没有很好的集成。由于引入头文件在官方文档都有说明，这里就不做阐述。因为公司的开发进度很快，我这里集成的方法也只做参考，最新的方法还需参考官方最新的文档。主要代码如下：

[[JXLocalPushManager sharedInstance] registerLocalNotification:application];//这里需要加入到delegate中的- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions方法中

- (void)application:(UIApplication *)application didReceiveLocalNotification:(UILocalNotification *)notification 

    [[JXLocalPushManager sharedInstance] didReceiveLocalNotification:notification];
//同样需要加入到delegate中

- (void)jxrequestData

    [[JXMCSUserManager sharedInstance] loginWithAppKey:@"########" responseObject:^(BOOL success, id responseObject)

        if (success) 
            [[JXMCSUserManager sharedInstance] requestCSWithBlock:^(BOOL success, id responseObject)
                if (success) 

                    NSLog(@"佳信请求成功");

                    self.jxCount = @"成功";
                 else 
                    dispatch_after(dispatch_time(DISPATCH_TIME_NOW, (int64_t)(0.f * NSEC_PER_SEC)), dispatch_get_main_queue(), ^
                        JXError *error = responseObject;

                        //错误的打印
                        [SVProgressHUD showErrorWithStatus:[error getLocalDescription]];
                    );
                
            ];
        else
            dispatch_after(dispatch_time(DISPATCH_TIME_NOW, (int64_t)(0.f * NSEC_PER_SEC)), dispatch_get_main_queue(), ^
                JXError *error = responseObject;
                [SVProgressHUD showErrorWithStatus:[error getLocalDescription]];
            );
        
    ];

//需要根据appKey进行登录，其中appKey用######代替

- (void)requetGroup

    JXWorkgroup *service = [[JXIMClient shareInstance].mcsManager activeService];
    if (service) 
        JXChatViewController *chatVC = [[JXChatViewController alloc] init];
        chatVC.to = service;
        [Utils hideTabBar];
        [self.navigationController pushViewController:chatVC animated:YES];
    else
        [kJXHUD showMessageWithActivityIndicatorView:@"请求客服技能组" inView:self.view];
        [[JXMCSUserManager sharedInstance] requestCSWithBlock:^(BOOL success, id response)
            if (success) 
                //跳转
                [Utils hideTabBar];
                self.navigationController.navigationBarHidden = YES;

                JXCSViewController *csVC = [[JXCSViewController alloc] init];
                [self.navigationController pushViewController:csVC animated:YES];
            
        ];
    
//请求客服技能组,包括进入客服聊天界面

因为时间进度较赶，没有对SDK代码进行进一步的了解，所以其中可能会有不足之处，希望以后改进，也希望有了解的给与指正。