php [freshdesk php]客户服务#customer

Posted 2021-05-05

<?php
/*
{
    "require": {
        "mpclarkson/freshdesk-php-sdk": "dev-master"
    }
}
*/
use \Freshdesk\Api;
$api = new Api("xxx", "hoangweb");

/**---------------------------------------------------------------------------------------------------
	Tickets
*/
//get all tickets
$all = $api->tickets->all();    #$first = $all[0];
$some = $api->tickets->all(['page' => 2]);    //next page

//create ticket
$new = $api->tickets->create($data);
//update ticket
$updated = $api->tickets->update($data);

//delete ticket
$api->tickets->delete($id);

//view ticket
$existing = $api->tickets->view('1042');
//Responses are simple arrays, e.g.:
$id = $existing['id'];
print_r($existing);

//Tickets for a specific customer
$tickets = $this->tickets->view(['company_id' => $companyId]);

/**---------------------------------------------------------------------------------------------------
	contacts
*/
/*
Array
(
    [active] => 1
    [address] => Bách Khoa, Hà Nội
    [company_id] =>
    [description] =>
    [email] => [e-mail]
    [id] => 13012771887
    [job_title] =>
    [language] => vi
    [mobile] => 0987934568
    [name] => BHEDU
    [phone] =>
    [time_zone] => Hanoi
    [twitter_id] =>
    [custom_fields] => Array
        (
        )
    [created_at] => 2017-09-19T03:09:04Z
    [updated_at] => 2017-09-19T04:23:07Z
)
*/
//create contact
$data = array(
  //'id'=> '',  
  'address'=> 'Address 1',
  'email'=> '[e-mail]',
  //'language'=> 'vi',
  'mobile'=> '0123456789',
  'phone'=> '0123456789',
  'name'=> 'Contact 2',
  //'time_zone'=> 'Hanoi',

);
$result = $api->contacts->create($data);
print_r($result);

# get all
$contacts = $api->contacts->all();
# get contact info
$contact = $api->contacts->view($contactId);
$contacts = $api->contacts->all(['email' => '[e-mail]']);

/**---------------------------------------------------------------------------------------------------
	Agents
*/
$me = $api->agents->current();

/**---------------------------------------------------------------------------------------------------
	companies
*/
$company = $api->companies->create($data);

/**---------------------------------------------------------------------------------------------------
	Groups
*/
//Groups
$deleted = $api->groups->delete($groupId);

/**---------------------------------------------------------------------------------------------------
	Forum
*/
//Page 2 with 50 results per page
$page2 = $this->forums->all(['page' => 2, 'per_page' => 50]);