javascript [freshdesk节点] #customer

Posted 2021-05-04

/*
https://github.com/arjunkomath/node-freshdesk-api
install: npm install --save freshdesk-api
*/
var Freshdesk = require('freshdesk-api')
var freshdesk = new Freshdesk('https://yourdomain.freshdesk.com', 'yourApiKey')
//with promises
var Promise   = require('bluebird')
var asyncFreshdesk = Promise.promisifyAll(
    new Freshdesk('https://yourdomain.freshdesk.com', 'yourApiKey')
);

/**------------------------------------------------
	Ticket
*/
//Create a new ticket
freshdesk.createTicket({
    name: 'test ticket',
    email: '[e-mail]',
    subject: 'test sub',
    description: 'test description',
    status: 2,
    priority: 1
}, function (err, data) {
    console.log(err || data)
});

//Update a ticket
freshdesk.updateTicket(21, {
    description: 'updated description',
    status: 2,
    priority: 1
}, function (err, data, extra) {
    console.log(err || data)
});

//Get a ticket
freshdesk.getTicket(21, function (err, data, extra) {
    console.log(err || data)
})

//Delete a ticket
freshdesk.deleteTicket(21, function (err, data, extra) {
    console.log(err || data)
})

/**-------------------------------------------------
	Contacts
*/
//create new contact
freshdesk.createContact({
  name: 'Contact 1',
  email: '[e-mail]',
  phone: '0123456789',
  mobile: '0123456789',
  twitter_id: 'twitter_id',
  address: 'Address of the contact.',
  description: 'A small description of the contact',
  language: 'en'
  
}) , function (err, data) {
    console.log(err || data)
};

//update contact
freshdesk.updateContact(21, {
    name: 'Name 1'
}, function (err, data, extra) {
    console.log(err || data)
});

//get contact
freshdesk.getContact(21, function (err, data, extra) {
    console.log(err || data)
});

//delete a contact
freshdesk.deleteContact(21);