javascript 入站操作 - 处理和处理入站电子邮件

Posted 2021-05-03

/** Process Inbound emails with approve or reject in them */
if(email.subject.toLowerCase().indexOf("approve") >= 0)
{
	current.comments = "Request Approved \n" +"Reply from: " + email.origemail + "\n" + email.body_text;
	var gr_appr = new GlideRecord("sysapproval_approver");
		        gr_appr.addQuery("sysapproval", current.sys_id);
		        gr_appr.addQuery("state", "requested");
		        gr_appr.query();
		        if(gr_appr.next())
		        {
			        gr_appr.state = "approved";
					gr_appr.comments = email.body_text;
					gr_appr.update();
				}
}
else if(email.subject.toLowerCase().indexOf("reject") >= 0)
{
	current.comments = "Request Rejected \n" +"Reply from: " + email.origemail + "\n" + email.body_text;
	var gr_appr = new GlideRecord("sysapproval_approver");
		        gr_appr.addQuery("sysapproval", current.sys_id);
		        gr_appr.addQuery("state", "requested");
		        gr_appr.query();
		        if(gr_appr.next())
		        {
			        gr_appr.state = "rejected";
					gr_appr.comments = email.body_text;
					gr_appr.update();
				}
}
else{
	current.comments = "Reply from: " + email.origemail + "\n" + email.body_text;
}
current.update();